CEPS has a website where they have given a lot of information about their activities and what customers are also to do.
Nevertheless, what they actually do at the ports is very very different from what is on the website.
Moreover, instead of telling potential customers and all people the amount they are to pay for each service or item to be cleared, they ask you to come and buy the booklet with them. What is the rational for selling that brochure?
Even though a lot of items are exempted from taxes at the ports, custom officials blattantly charge everything even including sponges and towels to be used at home.
The question is what items are considered household items and how many of such can one take at a time?
If custom officials jealously charge all items how do we expect Ghanaians abroad to send their hard earned property or household effects home for the general benefit of the entire country?
The payment system at the ports should be streamlined and payments made at the banks and payinslips shown at the ports for the clearance of goods.
In fact the corruption at the ports is very high and discouraging a lot of investors and Ghanaians from sending their goods home.
The government should wake up and act on this serious national problem.
Why is it that hand bags and luggages are not opened in Europe but they are opened in Ghana airports?